What to Do When Your HVAC System Isn’t Heating Properly

February 11, 2026

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Common Winter Problems We See in East Tennessee

When your HVAC system isn’t heating properly, it usually doesn’t fail all at once. Most winter heating problems start small and show up as subtle changes, cooler air, uneven rooms, longer run times, or strange noises. In East Tennessee, where winter temperatures swing up and down, those small issues can turn into bigger problems fast.


In this post, we’ll walk through the most common reasons furnaces and heat pumps struggle in cold weather, what those symptoms usually mean, and when it’s time to stop guessing and have a professional take a look. If your system is running but your home still feels cold, this will help you understand what’s normal, what’s not, and what to do next.

1. The system is running, but the air never really warms up

This is usually the first sign homeowners notice, and it’s one of the most misunderstood.

With heat pumps, air can feel cooler than furnace heat even when the system is working correctly. That’s normal. What’s not normal is air that never warms the house or a system that runs constantly without keeping temperature. In those cases, the issue is often related to airflow, refrigerant levels, or the system spending too much time in defrost mode.


With gas furnaces, lukewarm air typically points to restricted airflow, a dirty filter, or short run times that prevent the heat exchanger from fully doing its job.


If the system is “on” but the comfort never catches up, something is limiting its ability to transfer heat effectively.

2. The system keeps turning on and off

Unlike lukewarm airflow, short cycling is a timing problem, not a temperature one.

Short cycling happens when a system starts, shuts off, and restarts repeatedly without completing a normal heating cycle. This puts extra wear on components and often drives energy costs up.


Common causes we see include:

  • Severely restricted airflow from dirty filters
  • Thermostats affected by drafts or nearby heat sources
  • Safety switches tripping due to airflow or combustion issues
  • Equipment that’s oversized for the home and heats too quickly

Short cycling is hard on the system and usually gets worse over time if it isn’t addressed.

3. Some rooms stay cold while others feel fine

Uneven heating is one of the most common complaints we see in East Tennessee homes, especially those with crawlspaces or older duct systems.

When one room heats well and another never does, the issue is usually airflow distribution rather than the heating equipment itself.


Common causes include:

  • Duct leaks in crawlspaces or attics
  • Dampers stuck open or closed
  • Supply vents blocked by furniture or rugs
  • Systems struggling during temperature swings when mornings are cold and afternoons warm up

These problems are often fixable, but only after identifying where airflow is being lost or restricted.

4. The system sounds different than it used to

New or changing sounds usually mean something is loosening, wearing out, or failing.

Rattling, buzzing, or booming noises should never be ignored, especially during heating season. In winter, we often trace unusual sounds back to:

  • Loose panels contracting in cold weather
  • Blower motor or bearing issues
  • Ignition problems in gas furnaces
  • Ice buildup affecting outdoor heat pump components

If a sound is new, louder, or more frequent, it’s usually a sign the system is asking for attention.

5. Ice is building up on the outdoor unit

A light layer of frost on a heat pump is normal. Thick ice that doesn’t clear itself is not.

When an outdoor unit stays iced over, the defrost system may not be working correctly. This can be caused by sensor issues, airflow restrictions, or control board problems. Running a heat pump in this condition reduces efficiency and can lead to damage if it continues.

If ice remains after the system should have gone through a defrost cycle, it’s time for a closer look.

6. Your energy bill jumps without explanation

If your usage habits haven’t changed but your bill suddenly spikes, your heating system is likely working harder than it should.

We typically see higher winter bills when:

  • The system is running longer to compensate for inefficiency
  • Heat is escaping through duct leaks
  • Auxiliary or backup heat is running more than necessary
  • Worn components are forcing the system to work harder to keep up

A heating system doesn’t have to stop working to start costing more.

A local perspective on winter heating problems

East Tennessee weather is tough on HVAC systems. Cold mornings, warmer afternoons, and sudden temperature swings put extra stress on equipment. These conditions expose small weaknesses quickly, which is why winter is one of the busiest times for heating service calls.


We see many issues that could have been simpler to address if caught earlier, before cold snaps pushed systems harder than usual.

When it’s time to call a professional

If a heating issue lasts more than a day, repeats frequently, or continues to get worse, it’s time to have the system checked.



Professional diagnostics focus on airflow, safety controls, electrical components, and overall system performance. Guessing or waiting rarely fixes heating problems on its own, especially during sustained cold weather.


Getting clear answers early often prevents larger repairs and unnecessary stress later in the season.

A Phoenix Home Comfort approach to heating problems

Heating issues are frustrating, especially when it’s cold and you’re not sure whether what you’re seeing is normal or a sign of a bigger problem. Clear information makes it easier to decide what to do next.


At Phoenix Home Comfort, we focus on real explanations and honest recommendations. When we look at a heating issue, we take the time to understand what the system is doing, why it’s happening, and what makes the most sense moving forward.


If your system isn’t heating the way it should and you’re unsure what the next step is, getting clear answers early can save a lot of frustration later. Thanks for reading, and welcome to the start of our blog.

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