The Next Generation of HVAC in East Tennessee
When it comes to year-round comfort, families across East Tennessee trust Phoenix Home Comfort. We provide skilled, reliable HVAC service for homes and businesses throughout the region. Our team handles everything from quick repairs and routine maintenance to full system installations, always with precision and clear communication. As a locally owned, family-focused company, we understand how important it is to keep your home running right year-round. Every visit is approached with the same care and professionalism we’d want for our own families. Whether it’s heating, cooling, or indoor air quality, you can count on us for honest solutions and dependable results.
Call
865-224-3924 now for reliable HVAC services in East TN.
Heating and Cooling Services You Can Trust
At Phoenix Home Comfort, we take pride in offering a full range of heating and cooling solutions to meet the unique needs of every customer. Our services include:
Heat Pumps
– Efficient heating and cooling in one system.
Furnaces
– Long-lasting warmth when you need it most.
Dual fuel HVAC System
– The best of both heat pump and furnace.
Ductless Mini-Splits
– Flexible solutions for rooms and spaces without ducts.
Air Conditioning
– Stay cool through the toughest Tennessee summers.
Light Commercial HVAC
– Reliable service for small businesses and office spaces.
From repairs and replacements to preventive maintenance, our technicians have the experience and tools to keep your systems running at peak performance. We service all brands, so no matter what equipment you have, you can count on us.
Serving East Tennessee, With Reliable HVAC Care
Our service area includes Blount, Loudon, Knox, Roane, and Anderson Counties, giving East Tennessee homeowners and businesses a trusted option for expert heating, cooling, and indoor air quality support. We’re not just another HVAC company—we’re a community partner dedicated to improving comfort, safety, and energy efficiency across the region.
Rising Above Expectations
What sets Phoenix Home Comfort apart is simple: we treat our customers like family. From clear communication and straightforward service to reliable results, our mission is to take the stress out of HVAC care.
We understand that heating and cooling problems often happen at the worst times. That’s why we show up prepared, on time, and ready to solve the issue. Our goal is not only to fix your HVAC system but also to ensure you feel supported and valued throughout the entire process.
Why Phoenix Home Comfort?
East Tennessee is where we live, work, and raise our families. That’s why we hold ourselves to the same standard of service we would expect for our own loved ones. Customers choose Phoenix Home Comfort because we provide:
- Honest, transparent pricing with no hidden surprises
- Courteous technicians who respect your home
- Knowledgeable service backed by years of experience
- Comprehensive HVAC solutions for every need
- A local team invested in community well-being
When you call Phoenix Home Comfort, you’re not calling a big-box provider—you’re calling neighbors who care.
Indoor Air Quality and Water Heater Services
Comfort is more than just heating and cooling—it’s also about clean, healthy air and dependable hot water. That’s why Phoenix Home Comfort also provides:
- Indoor Air Quality Solutions – Including air purifiers, advanced filtration, dehumidifiers, and humidifiers to keep your indoor environment balanced.
- Water Heater Services – Installation, repair, and replacement so your family never has to go without hot water.
These additional services ensure your home remains not only comfortable but also safe, efficient, and healthy year-round.
Did You Know?
With regular maintenance, furnaces can last 15–20 years while operating efficiently. Without proper care, they may drive up energy costs, break down more often, and negatively impact your indoor air quality. Our maintenance plans are designed to extend your system’s life, reduce repair costs, and keep your home comfortable in every season.
Meet the Phoenix Home Comfort Team
Every call, every visit—it’s us, doing work we love, and genuinely caring about the folks we serve.
Sam and Augie built Phoenix Home Comfort from the ground up, bringing years of experience and the same steady teamwork they’ve shared since their early days in the field together.
Jesse and Taylor bring their own strengths to the mix—sharp diagnostics, solid craftsmanship, and the kind of attitude that makes long days feel shorter.
In the office, Kayla's the glue that keeps the day together—dispatching techs, wrangling parts, and somehow still making everyone feel like her favorite customer. Tessa's got a knack for numbers and for keeping the rest of us on track, and Mary brings creativity and heart to how we connect with our community.
Family Is at the Heart of Phoenix Home Comfort
That little helper in the photo isn’t on payroll—but she reminds us why we do what we do. Every member on the team is raising young children, building a business, and serving the same East Tennessee families who’ve supported us from day one. We’re building something lasting for our kids and for the community we call home.
When you invite us in, you’re not just another stop on the schedule. You’re part of the story we’re writing right here in East Tennessee—one service call, one happy home at a time.
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I was referred to Phoenix Home Comfort by a previous customer of theirs and the team certainly lived up to the recommendation. Jesse and Augie replaced an ancient system in my home with a more modern system. During this process, they answered all of my (many) questions and installed a system that functions exactly as promised. Kayla was very responsive throughout the process and checked in to make sure I was satisfied after the install. Great techs, great customer service, look no further for your HVAC needs.
John R.
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Jesse came out, was on time and very courteous. He did a complete inspection of the HVAC system and gave me some tips on how to keep it running smooth.
I’ll will absolutely use Phoenix Home Comfort again!
Jim E.
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Jesse came promptly and fixed our AC. He was polite and gave the job his all. We really liked how Phoenix has their communication system set up and how one can text them and get text messages. Thanks, Jesse and Phoenix!
Susan S.
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Jesse with Phoenix Home Comfort was great. He did maintenance checks on both our AC units. He did a very thorough job and reviewed his findings with us. Fortunately our units are in pretty good shape especially since they are older units. I credit the technicians at Phoenix with helping us maintain them in good condition and running great! I highly recommend Phoenix for any of your HVAC needs. Thanks Jesse!!!
Mary M.
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I have been so pleased with Phoenix Home Comfort! I give them a 10 star review. The staff is respectful and knowledgeable and they’ve actually saved me money in repairs! I highly recommend them. From the owners Sam & Augie to their technical support folks Taylor and Jessie and Kayla who schedules the appointments and then follows up! I’m just tickled to have a fair and honest hearing and air company!!
Jenni W.
Schedule an appointment today by calling 865-224-3924.
